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Privacy Policy

Effective Date: 08/07/2026

1. Who are we

Welcome to Zlavish. We are committed to protecting your privacy and handling your personal information responsibly. As a UK-based business selling products worldwide, we comply with applicable privacy laws, including the UK GDPR and EU GDPR where applicable.

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2. Data Controller

Business Name: Zlavish

Email: zlavish.support@gmail.com

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3. Information We Collect

We may collect:

  • Full name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Payment information (processed securely by third parties)

  • Order history

  • IP address and device information

  • Website usage data

  • Marketing preferences

 

4. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Process payments

  • Provide customer support

  • Prevent fraud

  • Improve our website and services

  • Send marketing communications (with your consent)

  • Comply with legal obligations

 

5. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, keep your shopping cart active, analyze website traffic, and enhance website performance. You can manage or disable cookies through your browser settings.

 

6. Sharing Your Information

We only share your information when necessary with trusted third parties, including:

  • Wix (website hosting)

  • PayPal and payment providers

  • Shipping companies

  • Dropshipping suppliers

  • Analytics providers

  • Marketing service providers

  • Legal authorities when required by law

 

7. International Data Transfers

As we sell products globally, your information may be transferred to countries outside your own. Where required, we use appropriate safeguards, such as Standard Contractual Clauses (SCCs), to protect your personal data.

 

8. Data Retention

We keep your personal information only as long as necessary to fulfill orders, provide customer service, meet legal obligations, resolve disputes, and protect our business. After that, your information is securely deleted or anonymized.

 

9. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online system can guarantee complete security.

 

10. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, please contact us using the details above.

 

11. Complaints

If you believe your personal information has been handled unlawfully, you have the right to lodge a complaint with your local data protection authority. We encourage you to contact us first so we can try to resolve the issue.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services. Any updates will be published on this page with a revised Effective Date.

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